If you have a question, check if it’s answered below. If not, send us an email.

What methods of payment do we accept?

At the moment, we only accept cash on delivery.

How do I change my order?

You have up to 12 hours from the time you place your order to change it. All changes should be sent to orders@mrsclueless.com

What if I want to return something?

You can return your products up to 7 days after delivery date.

All Fancy Sprinkles™ sales are final. Due to the nature of sprinkles being food items, we are unable to accept returns or exchanges.

Everything else should be in it’s original box and unopened.

We do not offer refunds, we give store credit.

Do your sprinkles contain nuts, gluten, soy, or eggs?

All of our sprinkles are gluten free & nut free, but they are not certified. Which means that some of them MAY have been produced in a facility that produces gluten, nuts, eggs, etc. There is always a risk of cross contamination. 

How long do the sprinkles last?

Our sprinkles are best by a year from the purchase date. However, if they are stored in a cool, somewhat dark place with the lid tightly screwed on, they can still taste good beyond that.

Do you ship outside of Lebanon?

Gladly! International shipping rates apply. CUSTOMS CHARGES MAY APPLY UPON RECEIVING YOUR PACKAGE, AND DELAYS MAY BE CAUSED DUE TO CUSTOMS. 

Upon checkout please choose the free delivery option, we will email you the shipping rates once we get them and confirm it with you. International payments can be transferred via Western Union or Bank Transfers.

How long till my item is delivered?

You have three different delivery options.

Regular delivery in Beirut FREE: Deliveries go out twice a week, sometimes three. You will be updated by email.

Express delivery in Beirut $6 EXTRA CHARGE: Deliveries will go out the next day.

Outside Beirut: Deliveries will go out the next day and shipping rate will vary depending on location. $6 to $10 extra.

 

Can I use more than one promo code?

At this time you may only use one promotion code per transaction.